Identity, Legitimacy, and Voice: Understanding Rule Adoption, Compliance, and Evolution in Online Communities
Who Uses Bots? A Statistical Analysis of Bot Usage in Moderation Teams
Adopting Third-party Bots for Managing Online Communities
No Community Can Do Everything: Why People Participate in Similar Online Communities
Exploring Technological Change in Community Moderation Teams
Managing Organizational Culture in Mergers of World of Warcraft Guilds
Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers
GenAI x Mobile Voice Assistance Generative Study
Echo Frames LPM x Device Arbitration Pain Points and Expectations