Charles Kiene, PhD.

I am a researcher grounded in theories of communication and organizational sociology, with a robust publication record in CSCW and HCI. My work explores the dynamics of digital governance and content moderation, examining how online communities thrive and evolve. I leverage a blend of in-depth qualitative methods and advanced quantitative analyses to uncover the organizational practices and broader behavioral trends that help designers of sociotechnical systems understand why user groups fail or succeed. I am passionate about transforming these insights into actionable strategies for designing more effective, user-centered digital experiences.